Frequently Asked Questions

Yes. We source all our playing cards directly from the creators, publishers, or the United States Playing Card Company (USPCC), Cartamundi, and other reputable printers. We guarantee the authenticity of every deck we sell.

The Deck Profile System is our proprietary method for grading and evaluating decks. It breaks down the tactile and collectible properties of a deck—such as handling profile, collector grade, and display value—so you know exactly what to expect before purchasing.

Orders are typically processed within 1 business day. Standard Australian shipping takes 3–7 business days. You will receive a tracking number via email as soon as your order ships.

Yes, we accept returns on perfectly sealed, undamaged decks within 30 days of delivery. Because of the collectible nature of our products, we cannot accept returns on opened decks unless there is a manufacturing defect.

We pack our shipments very carefully to protect corners and tuck boxes. If your order arrives damaged by the carrier, please email [email protected] with photos of the damaged item and packaging within 48 hours of delivery.

It depends on the edition notes. "Standard Run" decks are restocked regularly. "Limited Run" or "Archive" decks are typically out of print and will not be restocked once sold out.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as Apple Pay and Google Pay through our secure checkout.